YOUR PRIVACY MATTERS

Privacy Policy

Learn how Sky Runners handles information when you explore our website, contact our team or book a helicopter experience in Punta Cana.

SKY RUNNERS

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Privacy Policy Overview

Sky Runners respects the privacy of our guests and website visitors. This Privacy Policy explains, in general terms, how information may be collected, used and protected when you interact with our website, contact our team or make a reservation for a Sky Runners experience.

The information processed may vary depending on how you interact with Sky Runners and which services or booking tools you use.

Information We Collect

When you contact us, request information or make a reservation, we may receive information such as your name, email address, telephone number, booking details and other information you voluntarily provide.

For flight operations, additional passenger information may be requested when necessary for safety, scheduling, operational or reservation purposes.

Technical information may also be generated when you visit the website, including device type, browser information, approximate location derived from technical data, pages visited and similar website usage information where applicable.

How We Use Information

Information may be used to:

  • Respond to inquiries and customer service requests.
  • Process and manage reservations.
  • Communicate booking and operational information.
  • Coordinate transfers or flight-related logistics when applicable.
  • Maintain safety and operational requirements.
  • Improve our website and customer experience.
  • Prevent misuse, fraud or security incidents.
  • Comply with applicable legal obligations.

Sky Runners does not require more personal information than is reasonably necessary for the relevant interaction or service.

Booking Information

Reservations may require passenger and contact information necessary to organize the experience.

When a booking is processed through an external reservation or payment platform, certain information may be processed directly by that provider according to its own privacy practices.

Sky Runners uses FareHarbor as its online booking and payment platform. When FareHarbor processes information, its own terms and privacy practices may also apply.

Third-Party Services

The Sky Runners website may use or link to third-party services for functions such as reservations, maps, communications, analytics, reviews or other website features.

These providers operate under their own privacy policies and may process information independently when you interact with their services.

Links to third-party websites do not mean that Sky Runners controls the privacy practices of those websites.

Cookies and Similar Technologies

The website may use cookies or similar technologies that are necessary for functionality, performance, security or user preferences.

Additional analytics or marketing technologies should only be described here when they are actually implemented on the website.

For additional information, visitors can review the Cookie Policy.

Data Security

Sky Runners takes reasonable technical and organizational measures intended to protect information handled through its website and business operations.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Choices

Depending on applicable law and the nature of the information involved, you may be able to request access, correction or deletion of certain personal information associated with you.

Requests can be submitted through the official Sky Runners contact channels.

Some information may need to be retained where reasonably necessary for operational, legal, security, accounting or dispute-resolution purposes.

Children’s Information

Sky Runners does not intend its website to independently collect personal information from children who are not legally able to provide the required consent.

Information relating to minor passengers should be provided by, or with the authorization of, a parent or legal guardian when required for a reservation or flight.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes to the website, business operations, technology or applicable requirements.

The current version published on this page will apply from the date indicated below.

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Contact Sky Runners

If you have questions about this Privacy Policy or how information is handled, contact Sky Runners through the official Contact page.

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